How to order

 

Placing an order

All duvets are made to order. We understand that buying an eiderdown duvet is a delicate matter. That's why placing an order begins with a personal conversation between you and our founder Katrin Bjerre. Please initiate your order by filling out the form in the contact link at the bottom of this page, and we will get back to you with a recommendation of which product best meets your needs, and how you can proceed with your order.

Price — Price is depending on size and weight. Prices might vary due to availability.
Delivery — Shipping is usually 5-7 business days from order. But might vary due to availability.
Deposit – Custom orders require a 50% non refundable deposit.

All orders can be cancelled, but the deposit is non-refundable.

 

Shipping

A Haganes duvet is a luxury product, and we want to make sure it is delivered that way. That's why we only use trusted couriers to ship our products, so we can be sure that your duvet is in safe hands, from it leaves our design studio in Copenhagen, till it arrives at your bedroom. We usually ship within 5-7 business days, if the product is in stock.

Scandinavia — Free
Europe — €20 flat rate
Over seas – €50 flat rate

Prices are subject to change, and are only guiding prices.

 

Payment and returns

We use Paypal for all payments. All returns can be send to:

Haganes Studio
Store Strandstræde 9, 3rd floor
Copenhagen k, 1255, Denmark

Please let us know if you wish to make a return, so our customer service can guide you through the process. By clicking contact link at bottom of this page.